Field Service Technician – Power Systems Division

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Location
Toledo, OH
Hourly
$20.00 - $30.00
Job Type
Direct Hire
Date
Jan 03, 2018
Job ID
2551861
Field Service Technician – Power Systems Division
Location - Toledo, OH
 
JOB DESCRIPTION / REQUIREMENTS:  

Troubleshoot and repair the various product lines sold and/or supported by the division. This includes but not limited to CAT engines, fluid ends, air compressors, transmissions, chillers, switch gear, and generator ends. Field Service Technicians work from a company service truck.  The majority of the work will be performed outdoors at customers’ locations. 
 
  • Electrical Power Generator service/repair knowledge required, preferably with CAT equipment, from 5KW-2MG.
  • Experience with diagnosis/troubleshooting using computer equipment is required.
  • Must be able to analyze symptoms, probable causes, and affect accurate and timely repairs.
  • Desire and ability to present strong customer service skills
  • Follow all Ohio CAT’s policies, procedures, and safety regulations.
  • Must own and safely use personal mechanic’s tools.
  • Must be willing to frequently take calls, and be dispatched to customer locations, after normal business hours and on weekends
  • Effective reading and writing skills.
  • Excellent interpersonal communication skills.
  • Mechanical and mathematical aptitude.
  • Computer literacy.
  • The ability to read and understand schematics, service manuals, and repair diagrams.
  • The ability to lift and carry 80+ pound components, climb onto large engines and platforms, and work in tight enclosures.
  • Able to write accurate and descriptive service reports when jobs are completed.
 
EDUCATION AND OTHER REQUIREMENTS:
  • High School diploma or equivalent required.
  • Diploma or equivalent from two-year college or technical school preferred.
  • Must have a valid and clean driver’s license.

Compensation and Schedule Overview:
  • Hourly position based on experience ($20.00-30.00 per hour)
  • Typically daylight Monday – Friday schedule plus on call for after-hours emergency repairs
  • The company offers health/dental/vision insurance, vacation, employee discount program, other benefits available